Build Self-Service Customer Portals
Create professional customer portals that reduce support load and improve client satisfaction. Self-service dashboards, support tickets, document sharing, and account management - all built by AI.
Software companies needing customer self-service for account management and support.
Agencies and consultancies wanting to share deliverables and project updates.
Businesses needing secure client areas for orders, invoices, and communication.
Law firms, accountants, and advisors sharing documents securely with clients.
Customer dashboard with account info, usage stats, and quick actions.
Built-in ticketing system for customers to submit and track support requests.
Secure document upload and sharing between your team and clients.
Show invoices, payment history, and allow online payments.
Let customers manage their team members and permissions.
Email and in-app notifications for updates and important events.
Customer portals give clients or customers a dedicated space to access their account information, track orders, download invoices, view project status, and submit support requests—without needing to contact your team. Companies that build customer portals consistently report significant reductions in inbound support volume. Fabricate generates customer portals with secure role-based access, data scoped to each customer, and a clean UI that reflects the service provider brand.
Account Overview: Current account status, subscription or contract details, usage metrics, and quick links to most common tasks.
Self-Service Actions: Profile editing, billing management, service configuration, document downloads, and order or project history.
Support Integration: Ticket submission with status tracking, knowledge base search, chat widget integration, and callback request scheduling.
“We built a customer portal for our B2B clients and support tickets dropped 60% in the first month. Clients can find their invoices, project status, and reports without emailing us.”
Customer Success Manager
B2B Software Company
Yes. Built-in ticketing with status tracking, priority levels, and email notifications.
Yes. Encrypted storage with access controls for secure client document exchange.
Yes. Allow customers to invite team members with role-based permissions.
Yes. Full branding customization with your logo, colors, and domain.
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